![]() ![]() Is there another way to force a full reboot without wiping or losing data? Otherwise I think my only other option is uninstalling and reinstalling the Hub, which I'm unsure how to do since it's a native app to the Key2.Īlso: I have figured out that what's triggering the disappearance of the fields is the introduction of a new line in the body section of the email. When it finally powered back on and I logged into the Key2, the problem still persisted. The way I did it was when the telephone was on, I held the power button for 32ish seconds during which time it powered off and attempted to power back on 2-3 times. Unfortunately I tried that without success. If not, any advice on how to uninstall and then reinstall the Hub+ app will be greatly appreciated.Try holding power button down for 32 seconds as it shuts down and restarts a few times ![]() Please advise if anyone has encountered this, and if so how to resolve it. If not, any advice on how to uninstall and then reinstall the Hub+ app will be greatly appreciated. I'm thinking I may have to uninstall and then reinstall the BlackBerry Hub+ app, which is a whole other question given that it's a native app to the Key2 device. I have researched this issue and found no examples of it, but needless to say it is an issue that I must resolve as it becomes nearly impossible to send emails if I cannot see recipients or subject lines. As you can see, the entire TO, CC, and Subject fields disappear and there is just blank space in their place. I have attached a screen shot to illustrate how it looks. ![]() a new email, but only after the cursor moves down a line by either pressing "enter" or by automatic word wrap in the email body section. Greetings! So my BlackBerry Key2 has just today developed a bug in the BlackBerry Hub+ Inbox app where the entire recipient and subject fields disappear while composing:Ģ. ![]()
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